Effective date: 1 January 2025
COSMIC MARKETING SERVICES (INDIA) PRIVATE LIMITED ("Company", "we", "us" or "our"), CIN U51103MH1985PTC038468, having its registered office at 5 Anjali Apts, Ramkrishnamishion Marg, 14-B Rd, Khar (W), Mumbai, Maharashtra, India - 400052, operates the website https://www.cosmicmarketingservices.com (the "Site").
The Site is a B2B catalogue and enquiry platform. Buyers may browse categories and products and submit a request for quotation. We do not take online payments on the Site.
We are the Data Fiduciary in respect of personal data processed through the Site, under the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.
1. Data we collect
| Type | Examples | When |
|---|---|---|
| Enquiry / quote data | Name, company, email, phone, product of interest, quantity, message | When you submit "Request Quote" or a contact form |
| Browsing data | Pages and product views | When you use the Site |
| Technical data | IP address (or truncated form), browser type, device, date/time | Automatically |
| Cookie data | Session or preference cookies, if used | As described in Section 6 |
We do not collect payment-card, UPI, or bank-account details on the Site. Any payment, if later agreed, is handled offline under a separate arrangement.
We do not sell personal data.
2. Purpose of processing
- To display the catalogue and operate enquiry forms.
- To contact you about quotations, availability, fulfilment, and after-sales follow-up.
- To improve product information and Site performance.
- To keep the Site secure and prevent abuse.
- To meet legal, tax, accounting, and regulatory duties.
We may send you service messages about an enquiry you submitted. We will not send unrelated marketing unless you have agreed.
3. Legal basis
We process personal data on the basis of: (a) your consent (forms); (b) steps at your request before a contract, or performance of a supply arrangement; (c) legitimate use needed to run the platform; and (d) compliance with law.
You may withdraw consent by emailing us. Withdrawal does not affect processing already completed or data we must keep by law.
4. Sharing
We may share data with:
- Hosting, email, and security providers who process data on our instructions.
- Logistics, sourcing, or fulfilment partners only as needed to respond to your enquiry (for example, to check stock).
- Professional advisers under confidentiality.
- Courts, regulators, or government authorities where required by law.
We do not sell or rent personal data to advertisers.
5. Retention
- Enquiry records: generally up to 36 months after the last communication, or longer if an order, dispute, tax, or legal requirement applies.
- Server logs: typically up to 12 months.
6. Cookies
The Site may use strictly necessary cookies. We do not use third-party advertising cookies. You may block cookies in your browser; catalogue or form functions may then be limited.
7. Your rights (Data Principal)
Subject to the Digital Personal Data Protection Act, 2023, you may request access, correction, erasure where legally permitted, withdrawal of consent, and grievance redressal.
Send requests to business@cosmicmarketingservices.com. We will respond within the time required by law.
8. Security and children
We use reasonable technical and organisational measures (HTTPS, restricted mailbox access). Transmission over the internet is not completely secure.
The Site is intended for business users. It is not directed at children under 18. We do not knowingly collect their data.
9. International access
The Site is operated from India. If you access it from outside India, you understand that your data may be processed in India.
10. Grievance officer
Email: business@cosmicmarketingservices.com
Postal: 5 Anjali Apts, Ramkrishnamishion Marg, 14-B Rd, Khar (W), Mumbai, Maharashtra, India - 400052
If you are not satisfied, you may escalate as provided under applicable Indian data-protection law.
11. Changes
We may update this Policy. The "Effective Date" at the top will change. Continued use of the Site after an update means you accept the revised Policy.